Shipping policy
When you place an order on https://shop.weneedweed.eu you will receive a confirmation email. Weneed will prepare and ship your order so it arrives at its destination as quickly as possible.
If you do not receive your package within the estimated time (see Prices & Delivery Times on the site), please contact us at shop@weneedweed.eu and we will work to resolve the issue as soon as possible.
Weneed is not responsible for shipping problems caused by user error, such as entering the wrong address or omitting required information.
Notice 1 — Delays & Cancellations
Weneed will make every reasonable effort to meet the stated delivery times. However, unforeseen events beyond our control may cause delays or cancellations. If this occurs, we will contact affected customers and do our best to find a satisfactory solution.
Notice 2 — Customs & Import Duties
Weneed is not responsible for any customs duties, import taxes, or other charges that may be applied when products are exported to the destination country. These charges, if any, are the responsibility of the recipient.
Notice 3 — Shipping Costs
Shipping prices shown on the website are approximate. Weneed reserves the right to change shipping rates when necessary. Final shipping costs may vary depending on package weight, dimensions, destination, and carrier rate updates.
